The policy of movingimagemedia is to achieve and maintain a high standard of quality in all aspects of its operation and to continually satisfy the expectations of our customers in respect of all the services offered.

movingimagemedia is committed to supply its customers with innovative products and services that conform to their requirements. Our objective is always to meet or exceed their expectations. Our customers and their satisfaction are the most vital parts of our company, and we include their perspective in every decision we make.

movingimagemedia aims to ensure that the needs of our customers are clearly understood and met through close liaison at all stages of the work. All work is conducted to a high professional standard with technical and commercial integrity.

movingimagemedia is committed to effective Quality Management at every level within the business, and will ensure in providing and maintaining its service to its customers that:

• the quality policy is upheld and supported by management at all levels

• staff responsibilities and duties are clearly identified

• sufficient resources are provided to facilitate the work  all appropriate documentation is maintained, controlled and archived

• all staff and project work is reviewed to ensure that standards are maintained and opportunities for improvements sought

movingimagemedia maintain an excellent reputation for producing high quality work, for managing projects with minimal disturbance to others and for diligently striving to deliver projects within agreed timescales.

movingimagemedia is committed to the search for excellence and the total satisfaction of our customers justifiable and legitimate demands, and their specific requirements. We strive to be an efficient supplier and to offer our customers a prompt, courteous and effective service.

To further ensure that the policy is successfully implemented, movingimagemedia staff members will be personally responsible for fully identifying customer requirements, and ensuring that the correct procedures are followed to meet those requirements. All personnel are responsible for ensuring that when mistakes are made, they are recorded and rectified quickly, and are not repeated. Quality improvement is the job of every movingimagemedia employee.

movingimagemedia knows that customer-driven quality and operational performance excellence are tenets to being an enterprising company. We recognize that we can always improve the value of our products and services to our customers. Therefore, we are continuously improving the quality of our operations through regular reviews and improvement initiatives.

The movingimagemedia Quality Programme aims to:

• Underpin our ability to exceed the expectations of our customers by consistently delivering products that meet their functional requirements, supporting them in a timely, professional manner and involving them in future product directions and improvement decisions.

• Assist us in maintaining market confidence by building value through business performance, and locking in that value by retaining the goodwill of our brand and the loyalty of our staff, partners and customers.  

movingimagemedia seek to handle and deliver projects and services in a manner that is not detrimental to the Environment or to the Health and Safety of our staff, our customers, and the general public both inside and outside our facilities.

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"movingimagemedia" is a trading name of Mitab Systems Ltd

Mitab Systems Ltd Registered in England No: 2395011
Mitab Systems Ltd
6 Tilton Court
Half Moon St
Sherborne
Dorset DT9 3NL
+44 1935 815093
www.movingimagemedia.co.uk